Policies & Terms
At Socarras Art, we value transparency and your trust. This page contains important information about how we collect and use your data, your rights as a visitor, and the terms you agree to by using our website. We’ve also included our Returns & Exchange Policy for your reference.
Please take a moment to review the following sections:
Privacy Policy
We respect your privacy and are committed to protecting your personal information.
Information We Collect
When you browse or purchase from Socarras Art, we may collect:
-
Your name, email, phone number, and shipping address
-
Billing and payment information (processed securely via third-party providers like Apple pay or PayPal)
-
Browsing activity, pages visited, and device/browser information
How We Use Your Information
We use your data to:
-
Fulfill orders and process payments
-
Communicate with you (e.g., order updates, customer support)
-
Improve the functionality and experience of the Website
-
Send occasional promotional emails (only if you opt in)
Data Sharing
We do not sell your data. We may share your information with third-party service providers (e.g., payment processors, shipping providers) strictly to support our business operations.
Your Rights
If you reside in the U.S., including Florida, you have the right to:
-
Access the personal data we have about you
-
Request corrections or deletion of your data
-
Opt out of marketing communications at any time
To make a privacy-related request, contact us at: julio@socarras.art
Terms of Use
By using this Website, you agree to the following terms:
Eligibility
You must be at least 18 years old or have permission from a parent/guardian to use this site and make purchases.
Intellectual Property
All artwork, images, text, and designs on this Website are the intellectual property of Socarras Art or its respective creators. They may not be copied, reproduced, or used without written permission.
Orders and Payments
All prices are listed in U.S. dollars. Orders are processed securely. Once an order is placed, it cannot be canceled unless otherwise stated in our return policy.
Shipping
We ship within the U.S. and internationally. Please review the Shipping Policy for estimated timelines and fees.
Returns
All sales are final unless the product arrives damaged. Please contact us within 7 days of delivery to report an issue. For more Returns & Exchanges information click here.
Limitation of Liability
Socarras Art is not liable for any indirect damages or losses resulting from your use of this Website.
Cookie Policy
We use cookies to enhance your browsing experience.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you use our site.
Types of Cookies We Use
-
Essential Cookies: Required for site functionality (e.g., shopping cart)
-
Performance Cookies: Track site usage to improve performance
-
Marketing Cookies: Help deliver relevant ads and measure campaign effectiveness
Managing Cookies
You can adjust your cookie settings in your browser at any time. Please note that disabling cookies may impact your experience on our Website.
Contact Us
If you have any questions regarding this policy or your data, you can reach us at:
Socarras Art
Email: julio@socarras.art
Based in Miami, Florida, United States
By continuing to use this site, you acknowledge and agree to this Privacy Policy, Terms of Use, and Cookie Policy.
Returns & Exchanges Policy
All sales at Socarras Art are final. Due to the original and limited edition nature of each piece, we do not accept returns or exchanges.
If your order arrives damaged, please contact us within 7 days of delivery at [insert contact email] with your order number and photos of the damage. We will assess the issue and may offer a replacement (if available) or store credit.
Each artwork is carefully packaged to ensure it arrives in excellent condition. We appreciate your understanding and support of independent art.
Original artworks are one-of-a-kind and cannot be returned or exchanged under any circumstances, unless damaged in transit.
Order Cancellations
Because we begin preparing your order immediately, cancellations are not guaranteed. If you wish to cancel an unshipped print order, please contact us as soon as possible at [insert contact email]. Original works cannot be canceled once purchased.
Shipping Damage Claims
To process any damage claim:
-
Contact us within 7 days of delivery
-
Include your order number and clear photos of the artwork and packaging
-
Keep all packaging materials until the case is resolved
We are committed to ensuring your artwork arrives safely and will work with you to resolve any issues that may arise during shipping.